Written by Miguel Van Damme
Take a look at different company websites. I am sure you will find that most companies like to position themselves as a great employer, who takes care of its employees and wants them to be happy. Is this just a matter of wanting to look good? Or is it true? Hard to say.
What I can say is that at BrightWolves, we genuinely believe in our BRIGHT [1] vision. We take our promise to develop our team – the Wolves – to their full potential very seriously. Last week during the management meeting, I surprised myself as it turned out that we spent almost 75% of the time talking about the Wolves, our people. How are they doing? Are they growing and developing? Can they create a sustainable impact on their clients? The ultimate question we always ask is: are they SUPERHAPPY [2]?
What does it mean to be a SUPERHAPPY WOLF?
You might wonder now why we do not just want wolves to be happy but superhappy. Is a happy wolf not enough? Not to us. Four different dimensions characterize Superhappiness: sustainable impact, personal development, wholeness, and life balance.
Sustainable Impact
The sustainable impact can be assessed with a few questions. Are we creating a positive and lasting impact on the client's organization? Is the BrightWolves consultant able to unlock complex situations and bring the client organization to the next level? How can BrightWolves as an organization support the consultant to achieve sustainable impact?
Concretely, this translates into discussions with clients during which we raise our concerns about our engagement's lasting impact. It often allows us to get more things done. For example, our relentless commitment to have "sustainable impact" resulted in a different project approach at an industrial services firm. We shifted the scope from "cost-cutting" to an "employee engagement" project. The results were stellar. Productivity and NPS increased double-digit in a few months.