Our BrightWolves consultants use their deep financial, quantitative and analytical skills to support the CEOs & CFOs in defining the corporate strategy and modeling the impact of different strategic options. They remain a trusted partner from strategy definition up to implementation of the strategy.
Organization & Operations
There are no ‘one-size-fits-all’ solutions to improve your organization and operations. Together we focus on the strengths of your organization and come with a tailored approach. Our ‘lean operations’ and ‘agile organization’ experts are also people managers. This means that they not only design improvements, they know how to make these happen.
Your strategy is only as strong as your organizational adaptability. Flexibility is key for thriving in an ever-changing world. At the same time your operations should remain efficient in order to attain sustainable growth.
Transforming your way of working is very challenging and often companies face inertia, leading many attempts to back-fire and a long period of inward-looking behavior.
BrightWolves tackle challenges with in-depth expertise
Miguel Van Damme
At BrightWolves, we consider operational excellence as a mean to create a new way of working and to put in place processes and systems to drive both continuous improvement and employee engagement. Successful lean transformation projects are achieved through 4 priorities:
Employees are empowered to act towards common goals
Managers develop people to their full potential
Continuous improvement is engrained in the organization's DNA
Efficiency is considered a mean to achieve the impossible
Agile Organization Design
Only an agile organization is ready for an ever-changing world. Transforming from a bureaucratic, top-down driven, silo-minded organization to an agile one, is one of the most difficult challenges a company can face. But the pay-off is worth it. Your agility will turn new technologies and customer trends from threats into opportunities. How to get started? The key words are creating a culture of accountability, enabling employees, flexibility and focus on action.
Example of Projects in Selected Industries
Examples of selected projects where our BrightWolves can intervene
Supported an organization-wide transformation towards lean operations at each level of the company and reduced accounts receivables by more than 25%.
Designed and implemented a lean transformation program to improve the call center performance, reducing the average lead time and increasing the productivity by 40%
Coached a large transformation program team to become agile, which increased the time to market by 40% and set a spark in the overall organization.
Reshaped operations and introduced a culture of accountability, leading to a 30% increase in customer satisfaction and a significant reduction in response time.